All limits are set based on a calendar day, week and month, where available. A day runs from 00:00 until 23:59 EET, a week runs from Sunday 00:00 until Saturday 23:59 EET and a month runs from 1st of the month 00:00 until the last day of the month 23:59 EET. Once you have set a limit it cannot be overridden.
Deposit Limits
Deposit Limits allow you to manage the amount of money you can deposit into your account during any one calendar day, week or month.
You can decrease your Deposit Limits at any time and this will be applied immediately.
Before increasing your Deposit Limits carefully consider if you can afford to do so. Never decide to increase your limit because you have lost money and think that you will win it back by gambling more. Any request to increase a Deposit Limit will come into effect at the start of the next relevant time period, after you have returned to our site to confirm that you still want to increase your Deposit Limit.
For example, an increase to the weekly Deposit Limit can only be applied once the current weekly period has ended (i.e. it can commence at 00:00:00 on Sunday).
Please also be advised that if you reach 80% of the total of your set deposit limit, you will receive a message notifying you of such.
Reality Checks
To help you manage the amount of time you spend playing at bet365, you can set up a Reality Check alert on your account. Once set, a pop-up alert will be displayed as a reminder that you have been logged into your account for the specified period of time (excludes Poker game play).
If you wish to receive the alerts more often, then any changes will be applied straight away, but if you wish to receive the alerts less often you will need to wait 24 hours before this is applied.
Time Limits
Time Limits help manage the amount of time you can actively participate in playing Virtuals and 'other online games' within Casino, Games, Poker and its variants conducted live or with the use of a random number generator.
Time Limits are counted in line with the below timeframes:
Daily - 00:00:00 until 23:59:59 EET of that specific calendar day
Weekly - Sunday 00:00:00 to Saturday 23:59:59 EET
Monthly - 00:00:00 on the 1st of the month until 23:59:59 EET on the last day of the month
Daily - 00:00:00 until 23:59:59 EET of that specific calendar day
Weekly - Sunday 00:00:00 to Saturday 23:59:59 EET
Monthly - 00:00:00 on the 1st of the month until 23:59:59 EET on the last day of the month
Please be advised that if you reach 80% of the total of your set Time Limits, you will receive a message notifying you of such.
Once the specified time period elapses, you will be unable to use your account to play Virtual Events and other online games until the next calendar period.
The Time Limit is separate from and calculated independently of the 24 hour Play Session Limit.
Loss Limits
Loss Limits enable you to restrict the total amount you can lose in any calendar day, week or month.
Loss Limits take into account your (Loss Limit - Amount of Loss Limit Spent) + Total Returns within the chosen time period.
For example, if you have a daily Loss Limit of €100 and place a €100 bet, you will not be able to spend any more that day unless you get a return. If you were then to receive a return of €50, even if the bet was placed on a previous day, then you would be able to spend that €50.
For example, if you have a daily Loss Limit of €100 and place a €100 bet, you will not be able to spend any more that day unless you get a return. If you were then to receive a return of €50, even if the bet was placed on a previous day, then you would be able to spend that €50.
Please be advised that if you reach 80% of the total of your set Loss Limits, you will receive a message notifying you of such.
Once your limit is reached, you will be unable to stake any further funds until the applicable time period resets.
You will still be able to use all other bet365 services.
Once your limit is reached, you will be unable to stake any further funds until the applicable time period resets.
You will still be able to use all other bet365 services.